Al Khayarin Plastic Factory

A Subsidiary of KG Group of Companies

Aftersales Services

After Sales Services

KG PLASTIC BELIEVES IN THE EXTRA MILE WHEN IT COMES TO CUSTOMER CARE (CC) & CUSTOMER CENTRICITY (CC)!

KG Plastic claims its `After Sales Services` as one of our competitive advantages when it comes to pampering all our esteemed customers. We do take care of all our esteemed customers in every possible way. Our prompt-in-response and dedicated team is all at customer service whenever and wherever our customers need us. Some of the most unique ways where we are taking care of all our customers, once the sales have been made:

  • On-Site Deliveries: At KG Plastic, we deliver all material to your site, no matter how farther the site is. Being located in New Industrial Area- Doha, we deliver your material to far flung areas like Al Khor, Al Wakra, MeSaied, Shamal Road and to so many far situated destinations. We Take Care Of You To Every Inch!!!
  • Post Delivery Visits: Once material is dispatched to sites or outlets, KG Plastic`s sales and QA/QC teams pay frequent visits to sites and various outlets, making sure the supply is done in the most standard and desired ways, complying to various Standard Operating Procedures (SOPs) set-forth by the management of KG Plastic.
  • Delivery Confirmation Calls: Delivery confirmation calls are made to all our customers to make sure all deliveries are correct and in-time.
  • Customer Surveys: Customer surveys are carried out in order to improve all our services because we believe our esteemed customers are our greatest source of learning. They are our real guides.
  • Various Customers Services Activities: Various random activities are carried out to bring continued improvements across all our business functions.
  • Website Survey Forms: Please fill out the survey forms in `FIND US` and give your valuable suggestions. YOUR FEEDBACK MATTERS TO US, A LOT!!!

Site Conceiving, Content, Compilation by Muhammad Bilal- Asst. Manager Marketing- KG Plastic
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